This Shipping Policy explains the shipping methods available for orders placed through estherstella.com.
Available Shipping Methods
Depending on your location and the products in your order, the following options may be available at checkout.
Standard Shipping
Shipping Fee: $5.99
Estimated Delivery Time: 15–25 days
Standard Shipping is our regular delivery option for customers who do not need expedited delivery.
Free Shipping
Orders with a qualifying value of $39.99 or more are eligible for Free Shipping where this option is available.
Eligibility is generally determined using the qualifying order subtotal shown at checkout.
Fast Shipping
Shipping Fee: $9.99
Estimated Delivery Time: 7–15 days
Fast Shipping provides a shorter estimated delivery window than Standard Shipping.
About Estimated Delivery Times
Shipping times are estimates and should not be interpreted as guaranteed delivery dates.
Actual delivery can be affected by circumstances including:
- Customs inspection
- International transit delays
- Carrier network congestion
- Weather conditions
- Public holidays
- Local delivery disruptions
- Remote delivery locations
- Incorrect address information
- Unexpected transportation issues
Delivery estimates generally begin after the order has been processed for shipment.
Processing Orders
Orders may require preparation time before they are transferred to the carrier.
Order processing can include payment verification, warehouse preparation, packaging, and shipment coordination.
During holidays, promotional campaigns, or periods of unusually high demand, processing may take longer.
Multiple Shipments
Products in a single order may be fulfilled from different locations.
As a result, one order may be separated into multiple shipments and packages may arrive on different dates.
You will not normally be charged additional shipping fees solely because we divide an order into multiple shipments.
Tracking
When tracking is available, shipping information may be provided by email or through the order tracking system.
After tracking information is created, it may take time before the carrier's tracking page displays movement.
A lack of immediate tracking activity does not necessarily mean the order has not been shipped
Shipping Addresses
Please review your delivery information carefully before completing checkout.
Customers are responsible for entering the correct:
- Recipient name
- Street address
- Apartment or unit number
- City
- State or province
- Postal code
- Country
- Telephone number where required
If you notice an error after placing your order, contact:
We will try to assist, but address changes cannot be guaranteed once fulfillment has started.
Customs, Duties, and Import Fees
Orders delivered internationally may be subject to customs charges, taxes, import duties, brokerage charges, or other fees imposed by the destination country.
Unless otherwise indicated at checkout, these charges are not included in the shipping fee and may be collected separately from the recipient.
Customers are responsible for understanding any import requirements that may apply in their destination country.
Delayed Packages
If your package has not arrived within the expected delivery period, contact us and include your order number.
We can review the available shipping information and help determine the appropriate next step.
Email:
Packages Marked Delivered
If carrier tracking states that your order was delivered but you cannot find the package, please check:
- Your mailbox
- Porch or entrance area
- Side or rear doors
- Building reception
- Package lockers
- Household members
- Neighbors
- The local carrier or post office
If you still cannot locate the package, contact our support team.
Shipping Questions
Please contact:
Website: https://estherstella.com