This Privacy Policy describes how Esther Stella handles personal information when you visit estherstella.com, purchase a product, communicate with us, or otherwise use our website and services.
Personal Information We May Receive
The information we collect depends on how you interact with our store.
This may include:
- Name
- Email address
- Telephone number
- Billing address
- Shipping address
- Order information
- Purchase history
- Payment-related transaction information
- Device information
- Browser type
- IP address
- Website activity and interaction data
- Messages and customer service communications
Payment details are generally handled through third-party payment processors. Esther Stella does not need to directly store complete payment card information in order to process most transactions.
Why We Use Your Information
Information may be used for purposes including:
- Completing purchases
- Processing payments
- Preparing and fulfilling orders
- Providing delivery and tracking information
- Communicating about an order
- Responding to customer support requests
- Handling returns, exchanges, and refunds
- Detecting suspicious activity
- Protecting our website and customers
- Improving our products and website experience
- Measuring store performance
- Providing marketing communications where permitted
- Meeting legal or regulatory requirements
Cookies and Online Technologies
Estherstella.com may use cookies and similar technologies to help the website function properly.
These technologies may be used to remember preferences, keep shopping sessions active, understand website traffic, measure advertising performance, and improve the customer experience.
Most internet browsers allow users to control cookies through browser settings. Restricting cookies may affect certain website functions.
Service Providers
We may work with outside companies that help operate our store.
These may include companies that provide:
- Website hosting
- E-commerce infrastructure
- Payment processing
- Order fulfillment
- Delivery services
- Analytics
- Advertising
- Email communications
- Fraud prevention
- Customer service technology
These providers may receive information only to the extent reasonably necessary for the services they perform.
Legal Disclosures
We may disclose information when reasonably necessary to comply with applicable law, respond to lawful requests, protect our rights, investigate fraud or security concerns, or protect customers and other individuals.
Information Retention
We may retain order records, communications, and other information for legitimate business, tax, accounting, security, dispute-resolution, and legal purposes.
Retention periods may vary depending on the type of information involved.
Protecting Your Information
We take reasonable measures designed to reduce the risk of unauthorized access, loss, misuse, or disclosure of personal information.
However, no online platform or method of electronic storage can guarantee absolute security.
Your Privacy Rights
Depending on where you live, you may have certain rights regarding your personal information.
These rights may include requesting:
- Access to information held about you
- Correction of inaccurate information
- Deletion of certain information
- A copy of certain information
- Restrictions on certain uses of your information
- Withdrawal of certain consents
Some requests may be subject to identity verification or legal exceptions.
To submit a privacy request, contact:
Third-Party Websites
Our website may contain links to services or websites that are operated independently from Esther Stella.
We are not responsible for the privacy practices, security, or content of those external websites.
Policy Updates
We may update this Privacy Policy as our store, services, or legal obligations change.
Any revised version will be published on this page.
Privacy Contact
Questions about this policy can be sent to:
Website: https://estherstella.com